How To Write Emails Like A Lawyer

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Email gets a bad rap these days for a lot of reasons. It’s permanent (i.e. not self-destructing like Snapchat), it’s not a good mobile communication solution, it takes too much time, there’s too much of it, it’s rife with spam, and so on and so forth. But I actually love email for a lot of those reasons (not the spam stuff, obviously). To me, these aren’t bugs, they’re features; they’re exactly what makes email a useful business

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Why Asking Nicely Works Or How Coke Got A Bunch Of Free Publicity And Mad Men Got The Ending It Wanted

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It's been my experience that when you want something - a discount, a favor, a deal - all you need to do is ask nicely. Obviously this isn’t applicable to all situations. High level deals don’t happen just because someone asked nicely and I’ll admit a certain degree of optimism (naïveté?) about peoples’ willingness to help. But in life and in business I have found this to be true more often than not

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